playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 7405598005
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal before proceeding. Wait for a proper signal and then click on the "send OTP" option, which may require another brief wait. If the OTP doesn't arrive, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If the number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This process will ensure a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount of other gaming apps. However, you can only withdraw the money earned from gaming and cannot withdraw bonus amounts. This rule applies to all withdrawals in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing wait times from 30 minutes to 3 hours. However, occasional payment delays may prolong the wait, with some cases taking up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if there are any issues with your withdrawal request. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for further assistance.
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